Support

Help Center

Find everything you need to configure, get the most out of, and keep your DNAK Cycling ecosystem up to date.

Training app (DNAK App)

The main application to manage your workouts, record your performance metrics in real time (watts, cadence, speed) without depending on external platforms or an internet connection.

Windows (PC) version

Minimum requirements: Windows 10/11 and Bluetooth / ANT+ connectivity.

Coming soon

iOS (Apple) version

Compatible with iPhone and iPad.

Coming soon

Android version

Compatible with Android smartphones and tablets.

Get it on Google Play

Technical Tool (DNAK Toolkit)

The essential maintenance tool for your simulator. Designed exclusively for mobile devices to facilitate direct, wireless interaction with the hardware. Use this app to:

  • Update the DNAK D1 firmware to the latest version.
  • Calibrate the power sensors to ensure maximum accuracy in your watts.
  • Set up virtual shifting directly with the DNAK D1.

Official Manuals and Guides

Need help with assembly or setup? Download our detailed step-by-step guides.

User and Installation Manual – DNAK D1

Everything about unpacking, assembling the bike, adjusting the patented rocking system, and safety precautions.

Video guides

Step-by-step videos to assemble the DNAK D1, mount your bike and adjust the DNAK FR. We are publishing them progressively.

Can’t find what you need?

Questions about how it works or a problem with your unit? Write to support@dnakcycling.com. For anything else, use the contact form.